MONITORING AND EVALUATION

Effective monitoring and evaluation of community development programs can improve management, accountability, participation, trust, learning, efficiency and development impacts. Monitoring and evaluation is not an exercise done after the completion of a program, but is rather an integral part of program work. To start, a proper monitoring and evaluation framework helps determine the goals and intent of any program, clearly defining roles and expected results. When carried out, monitoring and evaluation is most effective when it is participatory, so that all stakeholders are jointly monitoring progress towards agreed upon indicators. Lastly, monitoring and evaluation is only useful in so far as it gives feedback that is incorporated into program redesign and from which initiatives are adjusted and improved.

Beyond monitoring, a company needs to report on its programs and results. Sustainability reporting is increasingly becoming as important to a company as financial reporting. Monitoring, evaluation and reporting are all ways of building relationships, trust and mutual learning. The process of co-designing and co-monitoring can ensure that stakeholders all work together, each playing their own role, towards commonly held goals and meaningful outcomes.