Adding value for companies & communities
Around the world, organizations of all kinds have successfully implemented the Community Scorecard (CSC) methodology. Given the versatility and flexibility of the CSC process, companies can adapt it to a variety of circumstances and use it in multiple ways. IFC’s own experiences with infrastructure and natural resources companies demonstrated that CSC is a valuable methodology.
It can help:
- Involve diverse stakeholders—women, youth, community leaders, local governments— in decision making on how to enhance community investment plans and programs.
- Engage employees on ways to enhance the workplace environment.
- Keep stakeholders informed about company plans, commitments, and performance.
- Contribute to continuous improvement of the company’s community investments and overall ESG performance.
Eagle Mine USA
With the goal of ensuring input from all stakeholders and addressing their key concerns, Eagle Mine instituted a twice-yearly CSC process.
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Photo by IFC
In Azito Village, Côte d’Ivoire, the CSC was used to gather community opinions on projects of importance to villagers.
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Photo by IFC
The CSC undertaken by Compagnie des Bauxites de Guinée (CBG) helped strengthen company’s support for and engagement with youth entrepreneurs.
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Photo by IFC
Sierra Rutile Limited (SRL), Sierra Leone’s leading mining company, conducted a virtual CSC during the COVID-19 pandemic to assess its internal gender commitments and boost employee morale.
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Photo by Jutta Benzenberg and World Bank
CIPREL’s CSC process improved communications, deepened mutual understanding, and enhanced collaborative decision making on community development projects.
Read moreCommunity scorecards are a win-win for natural resource companies and local communities
For companies
For COMPANIES, the CSC process can help mitigate social risks and improve ESG performance. Engaging stakeholders builds trust and understanding, helping to improve community relations. Involving stakeholders in the assessment of community investment programs and plans can yield important insights on how to improve them.Involving stakeholders in the assessment of community investment programs and plans can yield important insights on how to improve them.
For communities
For COMMUNITIES, the CSC process gives community members a say in how companies are engaging locally. It empowers them to define their own development priorities. It allows them to share their expectations and recommendations on the company’s environmental and social performance. And it helps bring diverse community voices to the table to ensure that various perspectives are heard.
Want to implement a CSC?
THE COMMUNITY SCORECARD IS SUPPORTED BY:
